---
title: "Admin Upgrade Guide: ActionableAgile® Analytics for Jira Cloud"
canonical: "https://support.55degrees.se/space/SP/3925246547/Admin%20Upgrade%20Guide%3A%20ActionableAgile%C2%AE%20Analytics%20for%20Jira%20Cloud"
format: markdown
---
> **Important**: Please see our end of support dates for older versions of the app below

---

## 🔧 Why This Upgrade Is Required

We’ve moved ActionableAgile® Analytics from Atlassian’s older **Connect** framework to the new **Forge** platform. This transition brings improved performance, enhanced security, and new features — but it requires **new scopes** (permissions), which Jira Cloud mandates be approved manually by a site admin.

Without your approval, the app will remain in an unsupported state and may lose functionality.

---

## 📋 How to Upgrade the App

Upgrading is fast and safe — it does **not** affect your data or require reinstallation.

### Steps:

1. Navigate to **Jira → Apps → Manage Apps**
2. Find **ActionableAgile® Analytics** in the list of installed apps
3. If an upgrade is required, you will see an **Upgrade** button
4. Click **Upgrade**, review the scope changes, and confirm

You're done!

---

## 🔍 How to Identify Outdated Versions

You can check your version number in **Manage Apps**.

| **Version Format** | **Description** | **End of Support** |
| --- | --- | --- |
| `1.x.x-AC` (e.g. `1.2.4-AC`) | Older Connect-based version | 9/15/2025 |
| `2.x.x` (e.g. `2.2.0`) | “Connect-on-forge” based version | 10/31/2025 |
| `3.0.0` or above | Forge-remote version | N/A - Latest version |

---

## ⚠ What Happens If You Don’t Upgrade

If the app isn’t upgraded:

- ⚠ Some functionality may stop working. For oldest versions, the app may stop working altogether.
- 🚫 New features will not be available
- 🛠 We will no longer provide support for the outdated version
- 🔒 Your team may experience degraded app behavior over time

---

## 🔐 Why We Need New Permissions (Scopes)

This upgrade introduces:

- Compatibility with Atlassian’s modern Forge hosting platform
- Enhanced data residency options for global compliance
- Improved privacy protections and performance

The new scopes are necessary to support these changes.

> ℹ️ Please note that all data is stored in Stockholm, Sweden, by default. New customers can choose their data residency to be either in the US (North Virginia), Australia (Sydney), or Sweden (Stockholm).   
> ℹ️ We do not yet support residency migration but we are working on it! We will update [our roadmap](https://www.55degrees.se/products/actionableagileanalytics/roadmap) once we have more details

---

## 🆘 Need Help?

We’re here if you need support:

- 📧 [Contact our support team](https://support.55degrees.se)
- 📄 [See the full changelog](https://55degrees.atlassian.net/wiki/spaces/ActionableAgile/pages/503415116)
- 📚 [User-facing upgrade info page](https://55degrees.atlassian.net/wiki/spaces/ActionableAgile/pages/3218374657)