---
title: "More About What's Stored in AWS"
canonical: "https://support.55degrees.se/space/SP/3925246386/More%20About%20What's%20Stored%20in%20AWS"
format: markdown
---
[jira cloud]
> ℹ️ **Cloud Customers Only: **This document is *only* relevant for users of **Jira Cloud**. AWS is not used for Data Center customers. Jira Admins can disable features that use external data storage, currently only sharing and “starring” shared data sets.
**We do not** export your Jira data and store it in AWS. We *only* store data set configurations and their permissions so that, when a user wants to load a data set, we can make sure they have permissions and we can recreate the query. This information had to be moved out of Jira’s user properties to allow for sharing.
> ℹ️ **Don’t Fret: **All data is encrypted at rest and in transit. Most data is pseudonymized for further protection. See below for actual examples of what is stored. If you have any further questions, reach out via our [support portal](https://support.55degrees.se).
> ℹ️ **Data Retention: **We retain the data associated with your Jira instance until you’ve no longer had a supported subscription with us for 60 days. This way if you uninstall and reinstall, or there’s a short gap before renewal, you won’t lose your data. If you want your instance’s data removed earlier, you can reach out in writing to us via our [support portal](https://support.55degrees.se).
### Favorite Data Sets
*This data is correct as of November 27, 2025 and is subject to change.*
| **What’s stored** | **Example value** |
| --- | --- |
| **Key: **clientKey
**Description:** The tenant ID of the Jira instance. | 8d06038d-dbfb-45a6-af78-f88f25882855 |
| **Key: **accountId
**Description:** The user’s Jira account ID | c1e8fc235ec546d29b7d14b00b0234b8 |
| **Key: **favorites
**Description:** A list of IDs for the data sets you have selected as your favorites. | ["07f9c284-a8c3-4d7c-b7e5-6d4353c52f61"] |
### Shared Data Sets
*This data is correct as of November 27, 2025 and is subject to change.*
| **What’s stored** | **Example value** |
| --- | --- |
| **Key: **clientKey
**Description:** The tenant ID of the Jira instance. | 8d06038d-dbfb-45a6-af78-f88f25882855 |
| **Key: **uuid
**Description:** | 07f9c284-a8c3-4d7c-b7e5-6d4353c52f61 |
| **Key: **name
**Description:** The name of the data set given by the user. | Dataset shared example |
| **Key: **owner
**Description: **The person who created the data set. | c1e8fc235ec546d29b7d14b00b0234b8 |
| **Key: **date
**Description:** | 2024-04-03T14:45:52+02:00 |
| **Key: **dataConfigs
**Description:** The source of the data for this data set. | ```json
{"name":{"S":"Testboard"},"type":{"S":"board"},"id":{"N":"34"}}
``` |
| **Key: **filters
**Description: **Any data filters used in step 1 of the data set creation. | ```json
{"excludeSubtasks":{"BOOL":true},"subquery":{"BOOL":true},"createdDate":{"S":""},"resolvedDate":{"S":""}}
``` |
| **Key: **columns
**Description:** The workflow stages configured for the data set and the IDs of the Jira workflow statuses mapped to each. | ```json
{"3":{"M":{"title":{"S":"In Progress"},"statusIds":{"L":[{"S":"status-3"},{"S":"status-10045"}]},"id":{"S":"3"}}},"10010":{"M":{"title":{"S":"To Do"},"statusIds":{"L":[{"S":"status-10010"},{"S":"status-10030"},{"S":"status-10041"},{"S":"status-10095"}]},"id":{"S":"10010"}}},"10020":{"M":{"title":{"S":"Done"},"statusIds":{"L":[{"S":"status-10020"},{"S":"status-10118"}]},"id":{"S":"10020"}}},"unmapped-column":{"M":{"title":{"S":"Unmapped Statuses"},"statusIds":{"L":[{"S":"status-10011"},{"S":"status-10080"},{"S":"status-10120"},{"S":"status-10094"},{"S":"status-10042"},{"S":"status-10047"}]},"id":{"S":"unmapped-column"}}}}
``` |
| **Key: **columnOrder
**Description:** | ```json
[{"S":"10010"},{"S":"3"},{"S":"10020"},{"S":"unmapped-column"}]
``` |
| **Key: **fieldList
**Description:** The additional fields selected to pull in for the items in the data set. | ```json
[{"M":{"homemade":{"BOOL":false},"custom":{"BOOL":true},"name":{"S":"Goal"},"id":{"S":"customfield_10071"},"label":{"S":"Goal"},"customSelected":{"BOOL":true},"value":{"S":"customfield_10071"},"parentId":{"NULL":true}}},{"M":{"homemade":{"BOOL":false},"custom":{"BOOL":false},"name":{"S":"Parent"},"id":{"S":"parent"},"label":{"S":"Parent"},"customSelected":{"BOOL":true},"value":{"S":"parent"},"parentId":{"NULL":true}}},{"M":{"homemade":{"BOOL":false},"custom":{"BOOL":false},"name":{"S":"Affects versions"},"id":{"S":"versions"},"label":{"S":"Affects versions"},"customSelected":{"BOOL":true},"value":{"S":"versions"},"parentId":{"NULL":true}}},{"M":{"homemade":{"BOOL":true},"custom":{"BOOL":true},"name":{"S":"Sprints"},"id":{"S":"customfield_sprints"},"label":{"S":"Sprints"},"customSelected":{"BOOL":true},"value":{"S":"customfield_sprints"},"parentId":{"S":"customfield_10010"}}}]
``` |
| **Key: **owners
**Description: ** The users with permission to administer the data set. | ```json
[{"M":{"type":{"S":"user"},"isOwner":{"BOOL":true},"key":{"S":"c1e8fc235ec546d29b7d14b00b0234b8"}}},{"M":{"type":{"S":"user"},"key":{"S":"1f5a08555bd145fba57d6bc6a54bd720"}}}]
``` |
| **Key: **owners_query
**Description:** | ```json
[{"S":"user-c1e8fc235ec546d29b7d14b00b0234b8"},{"S":"user-1f5a08555bd145fba57d6bc6a54bd720"}]
``` |
| **Key: **viewers
**Description:** The users with permission to read the data set. | ```json
[{"M":{"type":{"S":"user"},"key":{"S":"d0e2807dd3cc40f6ae3840e6c106b969"}}},{"M":{"type":{"S":"group"},"key":{"S":"d0e2807d-d3cc-40f6-ae38-40e6c106b969"}}}]
``` |
| **Key: **viewers_query
**Description:** | ```json
[{"S":"user-d0e2807dd3cc40f6ae3840e6c106b969"},{"S":"group-d0e2807d-d3cc-40f6-ae38-40e6c106b969"}]
``` |
### Saved Views
*This data is correct as of November 27, 2025 and is subject to change.*
| **What’s stored** | **Sample value** |
| --- | --- |
| **Key: **name
**Description:** Name of the view given by the user. | ‘Only epics’ |
| **Key: **owner
**Description:** Account ID of the owner | c1e8fc235ec546d29b7d14b00b0234b8 |
| **Key: **viewId
**Description:** The ID of the view | 7383dd6c-8bd2-419b-a14d-68133c7478fc |
| **Key: **datasetId
**Description: **The ID of the dataset the view belongs to. | 07f9c284-a8c3-4d7c-b7e5-6d4353c52f61 |
| **Key: **clientKey
**Description:** The tenant ID of the Jira instance. | 8d06038d-dbfb-45a6-af78-f88f25882855 |
| **Key: **description
**Description:** The description provided when view is created or edited. | ‘This view only contains epics’ |
| **Key: **updatedUser
**Description:** AccountId of the user who updated | c1e8fc235ec546d29b7d14b00b0234b8 |
| **Key: **updatedDate
**Description:** Date of when the view was updated | 2024-04-03T14:45:52+02:00 |
| **Key: **version
**Description:** Internal version number of the view | 1 |
| **Key: **globalConfiguration
**Description:** Configurations for Global settings | ```json
{
"itemFilter" : { "M" : { } }, "selectedDateRange" : { "M" : { "endDate" : { "S" : "Wed, 24 Sep 2025 21:59:59 GMT" }, "startDate" : { "S" : "Sun, 31 Dec 2023 23:00:00 GMT" } } }, "workflowStages" : {
"L" : [ { "M" : { "id" : { "S" : "To Do" }, "title" : { "S" : "To Do" }, "stage" : { "S" : "not-started" }, "isChecked" : { "BOOL" : false } } }, {
"M" : {
"id" : {
"S" : "In Progress"
}, "title" : { "S" : "In Progress" }, "stage" : { "S" : "in-progress" }, "isChecked" : { "BOOL" : true }
}
}, { "M" : { "id" : { "S" : "Waiting for support" }, "title" : { "S" : "Waiting for support" }, "stage" : { "S" : "in-progress" }, "isChecked" : { "BOOL" : true } } }, { "M" : { "id" : { "S" : "In Review" }, "title" : { "S" : "In Review" }, "stage" : { "S" : "in-progress" }, "isChecked" : { "BOOL" : true } } }, { "M" : { "id" : { "S" : "Verifying In Staging" }, "title" : { "S" : "Verifying In Staging" }, "stage" : { "S" : "in-progress" }, "isChecked" : { "BOOL" : true } } }, { "M" : { "id" : { "S" : "Done" }, "title" : { "S" : "Done" }, "stage" : { "S" : "finished" }, "isChecked" : { "BOOL" : true } } } ]
}
}
``` |
| **Key: **charts
**Description:** The configurations set for each chart | This is a sample of controls stored for a single chart: Throughput Histogram.
The data stored per chart may vary depending on the chart controls available for each chart.
```json
"throughput_histogram" : { "M" : { "sidebarControls" : { "M" : { "cursor" : { "M" : { "showFrequency" : { "BOOL" : false }, "showThroughput" : { "BOOL" : true } } }, "layout" : { "M" : { "showScrubber" : { "BOOL" : true } } }, "percentiles" : { "M" : { "selectedPercentiles" : { "L" : [ { "N" : "50" }, { "N" : "70" }, { "N" : "85" }, { "N" : "95" } ] } } } } }, "itemFilter" : { "M" : { } }, "workflowStages" : { "L" : [ { "M" : { "id" : { "S" : "To Do" }, "title" : { "S" : "To Do" }, "stage" : { "S" : "in-progress" }, "isChecked" : { "BOOL" : true } } }, { "M" : { "id" : { "S" : "In Progress" }, "title" : { "S" : "In Progress" }, "stage" : { "S" : "in-progress" }, "isChecked" : { "BOOL" : true } } }, { "M" : { "id" : { "S" : "Waiting for support" }, "title" : { "S" : "Waiting for support" }, "stage" : { "S" : "in-progress" }, "isChecked" : { "BOOL" : true } } }, { "M" : { "id" : { "S" : "In Review" }, "title" : { "S" : "In Review" }, "stage" : { "S" : "in-progress" }, "isChecked" : { "BOOL" : true } } }, { "M" : { "id" : { "S" : "Verifying In Staging" }, "title" : { "S" : "Verifying In Staging" }, "stage" : { "S" : "in-progress" }, "isChecked" : { "BOOL" : true } } }, { "M" : { "id" : { "S" : "Done" }, "title" : { "S" : "Done" }, "stage" : { "S" : "finished" }, "isChecked" : { "BOOL" : true } } } ] } } }
``` |
| **Key: **encryptionVersion
**Description:** Internal version number of the encryption method | 1 |